Payment and Refund guidelines

When joining us at the center Hridaya Family, we ask that you be aware of our payment and refund guidelines. These guidelines exist in order for us to harmoniously offer the teachings of the Spiritual Heart to as many people as possible. As space in both our courses and accommodations is limited, we require advance notice in the case that your plans change and you must cancel your enrollment. Thank you for mindfully planning your visit with us.

In order to ensure a smooth trip, we recommend the purchase of travel insurance.

CURRENCY GUIDELINES

Online payments are accepted in U.S. dollars. Cash payments are only accepted in Mexican pesos. When paying in cash, the amount due will be calculated based on the dollar to peso exchange rate in effect on the date of payment. We update the exchange rate at the beginning of every monthly course cycle. To get an idea of current exchange rates, we suggest visiting xe.com.

PAYMENTS

To confirm a reservation, the following payment guidelines apply:

  1. At booking, a deposit of 30% of the booking is required.

  2. The remaining balance is due upon arrival. Final payments must be made in cash in Mexican pesos converted based on the exchange rate in effect on the date of payment.

CANCELLATIONS

1. Cancellation at least 14 days before check-in:

  • A cancellation fee of 50 USD will be charged and the remainder of the deposit will be refunded.

2. Cancellation 0 to 13 days before check-in:

  • 75 USD (for 3-Day retreat) o 100 USD (for 10-Day retreat) will be charged. For the remaining amount you will receive a credit which you can use for any other retreat here within 1 year.

 

3. Cancellation after check-in:
All courses attended/nights stayed/meals eaten will be charged (minimum $150 USD) and a credit of 50% of the remaining booking total will be issued. However, please note the following exceptions and clarifications to this policy:

Accommodation

  • There are no credits issued for canceled accommodation during Hridaya Silent Meditation Retreats except in cases of medical emergency.

Course Fees

  • There are no refunds or credits for workshops once the course has started.

  • Except in cases of medical emergency, there are no credits issued for workshop or meditation retreat course fees once the course has started.

Meals

  • Credits will not be issued for meal plan cancellations during Hridaya Silent Meditation Retreats except in cases of medical emergency.

Dark Room Retreats

  • After check-in, there are no refunds or credits issued for canceled Dark Room Retreats except in cases of medical emergency.

  • In some cases, we may consider it necessary to ask a student to conclude their Dark Room Retreat early. In these instances, a credit for 100% of the remaining fees for meals and accommodation will be issued.

For CANCELLATION & REFUND POLICY due to COVID-19 read here

CREDIT GUIDELINES
  • Credits are valid for one year from the date of issue.

  • Credits may be transferred to a friend.

PRICING NOTE

Please note that in Hridaya Family we are committed to offering our courses at accessible rates while still acknowledging the significant financial needs of running a full-time yoga and meditation center. Our regular price is what it actually costs to run our center and provide our programs.

If you cannot pay the regular price due to financial hardship, we offer a low-income discount. When you apply for this discount, you are attesting that you have need and are truthfully representing your financial situation. A student once told us, 

 

The value of the Hridaya Yoga teachings cannot be quantified in material terms. And, we would propose that skimping on paying for spiritual teachings is not conducive to your practice. So, before you request the low-income discount we ask that you thoughtfully evaluate your financial situation. If you require a discount, please complete this application form. If you genuinely have need, we will be happy to extend the discount to you. Just ask for it in truthfulness and integrity and it will be granted.

We also recognize that some people have the funds to allow them to support the spiritual work of those with fewer financial resources. So, we welcome donations. All donations will be used to assist us in offering discounts to needy students. Please consider whether you can give more in order to support the practice of everyone in our community, regardless of financial situation.

| San Cristobal de las Casas, Mexico |

e-mail: hridaya.family@gmail.com| Tel: +5219983308829 | whatsapp: +393667253469

© 2020 by Hridaya Family Meditation Center Mexico

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